Bi77's Privacy Policy — Your data, our responsibility

Bi77 (bi77.bet) is an online betting and gaming platform operating for users in Bangladesh. We understand how sensitive your personal information is, and we handle it with the utmost care.

This Privacy Policy explains what types of information bi77 collects, why it is collected, and how it is used. This policy applies to all services, applications, and associated platforms under bi77.bet.

By creating an account on bi77, using our services, or contacting us, you agree to this Privacy Policy. If you disagree with any part of this policy, please refrain from using the platform.

Bi77 only collects the information necessary to provide our services and keep your account secure. The types of data we collect are described below.

Bi77 collects your information through several methods, each of which is described in detail below.

• Direct Registration: The information you provide when opening an account is collected at the time of registration.
• Identity Verification: Information is collected from documents uploaded during the KYC process.
• Transaction Records: Payment information is collected during deposits and withdrawals.
• Automatic Tracking: Browsing data is collected through cookies, log files, and similar technologies.
• Support Contact: Information is collected from your interactions with customer support.

All data collection is based on your consent. bi77 never collects your information without your knowledge.

Bi77 uses the information it collects solely for the purposes outlined below. Your data will never be used for any other reason.

• Creating and managing your account and verifying your identity.
• Processing deposits, withdrawals, and betting transactions accurately.
• Preventing fraud, money laundering, and other unlawful activities.
• Handling customer support and resolving complaints.
• Compliance with applicable laws and regulations.
• Improving the platform and developing new features.
• Sending you promotional offers and bonus updates with your consent.

Bi77 does not generally share your data with third parties. However, limited information may be shared in the circumstances outlined below.

• Payment provider: Only the information necessary to process transactions is shared with bKash, Nagad, Rocket, or your bank.
• Legal Authorities: Data may be disclosed due to legal obligations arising from a court order or government directive.
• Security partner: Limited data may be shared with trusted security partners to assist with fraud detection.
• Technology provider: Technology service providers essential to platform operations may access data under contractual confidentiality agreements.

All third-party partners are required to comply with bi77's privacy standards and may only use your data for specified purposes.

Bi77's website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device.

• Essential Cookies: These are required for the platform to function properly and cannot be disabled.
• Performance Cookies: Helps us understand which parts of the site are used most, and is used to improve our services.
• Functionality Cookies: Helps remember your preferences such as language settings and login details.
• Marketing Cookies: Used to show you relevant offers based on your preferences. You can turn this off at any time.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

How long bi77 retains your data depends on the type of information and applicable laws. We never hold data longer than necessary.

• Active Account: All data is retained for as long as your account remains active.
• After account closure: Financial and identity data is retained for a maximum of 5 years for legal compliance purposes.
• Transaction Records: May be retained for up to 7 years in accordance with financial regulations.
• Marketing Information: Deleted immediately upon withdrawal of your consent.

Once the designated retention period ends, bi77 securely deletes or anonymizes your data.

As a bi77 user, you have the following rights over your personal data. To exercise any of these rights, please contact our support team.

• Right of Access: You can request to see what data we hold about you.
• Right to Rectification: You can request corrections to any data that is inaccurate or incomplete.
• Right to Erasure: You can request that your data be deleted under certain circumstances.
• Right to Restrict Processing: You can request that processing of your data be restricted for specific reasons.
• Right to Withdraw Consent: You can opt out of marketing communications at any time.
• File a Complaint: If you have a concern about how your data is handled, you can reach out to us directly.

Bi77 is strictly for individuals aged 18 and above. We do not knowingly collect any personal information from minors.

• Age is verified at the point of registration.
• If there is any doubt, you may be asked to verify your age with a NID or passport.
• Any account identified as belonging to a minor is suspended immediately.
• Any data belonging to a minor is deleted immediately upon discovery.

If you believe a minor is using bi77, please get in touch with us.

Bi77 may update this Privacy Policy from time to time. If any changes are made, we will notify you through the following methods.

• A notification will be sent to your registered email or mobile number.
• A notice will be displayed upon logging into the platform.
• The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of bi77 after any changes have been made will be considered as your acceptance of the updated privacy policy. We recommend checking this page regularly.

If you have any questions, complaints, or requests regarding our Privacy Policy, please get in touch with us. Our Data Privacy Team is always ready to help.

• Email: support@bi77.bet
• Response Time: Typically within 72 hours
• Language: Support available in Bangla and English

Bi77 is committed to protecting your privacy, always. Stay with us — play safe.